Harley of Scotland LambsWool Jumper Jura

SHIPPING

UK DELIVERY.

UK Delivery £6.50
Free Delivery on all orders of £150 or over

All our parcels are sent via DPD recorded services that are tracked and will require a signature on arrival. We will endeavour to process orders placed before 12pm for the same day dispatch. Many of our orders will arrive within 24 hours but depending on the time of your order and its destination in the UK it may take up to 5 days.

INTERNATIONAL DELIVERY.

The cost of postage will be dependent on the area we ship to, please check your cart for specific price. However most common destinations are as follows:

• Orders sent to EU countries will be sent in 4-7 days for £20.00 *
• Orders sent to the United States will be sent in 5-7 days for £35.00 *

All international orders are sent via Royal Mail, when your item has been despatched you will receive a tracking confirmation via email.

* Please note, some deliveries may take longer, please email us at info@steranko.co.uk if you have any questions regarding your order.

Tax and VAT

All prices on our site are in pounds sterling and are inclusive of European Union sales tax (VAT) where applicable.

For the Remaining Countries outside the EU we are not responsible for any taxes that you may incur. Please check your end before placing your order.

Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.

Please note: If you would like to return your order, custom fees will not be refunded.

If you have any questions on delivering to a specific country please email us at info@steranko.co.uk

RETURNS

If for any reason you are not satisfied with your online purchase and wish to return it please return to the address below.

You have 14 days from the date you received it to return. However, during the Christmas period we may extend our returns policy.

For a full refund, please make sure you return the item unworn and in its original packaging with all the labels intact and accompanied by your original web order receipt.

We are not able to refund until the goods are received back and inspected.

We will issue a full refund to the card used or payment method when placing the order. Please allow up to 10 days for a full refund from the date we receive the goods back (although it is normally processed within 3).

If you wish to exchange your item for another size please call or email ahead so we can check if we have the item in stock.

For any queries regarding returns or exchanges please call to speak to a member of management 0161 448 0108 or email us at info@steranko.co.uk

Returns address is:

Steranko

172 Burton Road,

Manchester,

M201LH

We offer Free Collect in Store - simply wait for your email notification stating your order is ready for collection.

You can find us at:
172 Burton Road,
West Didsbury,
Manchester
M20 1LH

Opening Hours
Monday to Friday 10:30 – 6:00
Saturday 10:00-5:30
Sunday 11.30 - 16.30